Terms of service

General Terms and Conditions of the Online Shop www.7gr.am of the SEVENGRAM GmbH

1. SCOPE OF APPLICABILITY
The following terms and conditions apply exclusively to all orders placed via our online store (www.7gr.am)
Our online store is aimed exclusively at consumers.

A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or self-employed professional activity.

2. CONTRACTUAL PARTNER, CONCLUSION OF CONTRACT, POSSIBILITIES OF CORRECTION
The purchase contract is concluded with SEVENGRAM GmbH, Mühlenstraße 52, 25421 Pinneberg.

By placing the products in the online store, we make a binding offer to conclude a contract for these items.
SYou can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction tools provided and explained for this purpose in the order process.
The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button.
Immediately after sending the order, you will receive another confirmation by e-mail.

3. . CONTRACTING LANGUAGE(S)
The language(s) available for the conclusion of the contract: German, English.

4. RIGHT OF WITHDRAWAL

Right of withdrawal

You have the right to cancel this contract within 30 (thirty) days without giving any reason. The withdrawal period is 30 (thirty) days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.

To exercise your right of withdrawal, you must send us

SEVENGRAM GmbH
Mühlenstrasse 52
25421 Pinneberg
Germany

Mail: hello@sevengram.com

by means of a clear statement (for example, by email or letter) about your decision to revoke this contract.

You can use the following sample form for this purpose, but it is not mandatory.

Sample withdrawal form

(If you want to cancel the contract, please fill out the following form and return it to us. You can delete inapplicable passages)

– An die SEVENGRAM GmbH, Mühlenstrasse 52, 25421 Pinneberg, Germany,
Email: hello@sevengram.com

– i / we (enter name) hereby revoke the contract concluded by me / us (enter name) for the purchase of following goods (enter article)

– Ordered on (Enter date)/received on (Enter date)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (not necessary for email revocation)

– Date

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including the delivery costs (with the exception of possible additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within 10 days from the day on which we received the notification of your revocation of this contract.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you.

In no case will you be charged any fees because of this repayment..

We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately and in any case no later than 14 days from the day on which you notify us of the cancellation of this contract. Please send the goods to the following address:

7 GRAM Service
c/o Breuning Hannover

Ernst-August-Platz 2
30159 Hannover
Germany

The deadline is met if you send the goods before the deadline of 14 days.
You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to your handling the goods in a way that is not necessary for testing the condition, functionality and properties of the goods.

5. PRIVACY POLICY
You can view our here

6. DELIVERY CONDITIONS, SHIPPING, SHIPPING TIME

In addition to the stated product prices, shipping costs may still apply. You can find a current overview of our shipping costs here

7. PAYMENT
EYou can find a current overview of our payment options here

8. RETENTION OF TITLE
The goods remain our property until full payment.
(Retention of title according to §§158, 449 BGB)

9. TRANSPORT DAMAGE
If goods are delivered with obvious transport damage, please complain about such defects to the delivery person as soon as possible and contact us immediately.
Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, especially your warranty rights.
However, they help us to be able to assert our own claims against the carrier or the transport insurance.

10. COPYRIGHT
All third-party logos, images and graphics displayed are the property of the respective companies and are subject to the copyright of the respective licensors.
All on these pages or our social media accounts ( Instagram, Facebook, Youtube, Pinterest, Linkedin, TikTok, Triller ) displayed photos, logos, texts, reports, scripts, which are proprietary developments of us or were prepared by us, may not be copied or otherwise used without our consent.

11. WARRANTY AND GUARANTEES
EThe statutory liability for defects applies. Information on any applicable additional warranties and their exact conditions can be found with the product and on special information pages in the online store.

If you have any further questions on this subject, please do not hesitate to contact our customer service: hello@sevengram.com

12. LIABILITY
For claims based on damages caused by us, our legal representatives or vicarious agents, we shall always be liable without limitation

in case of injury to life, body or health
in the event of intentional or grossly negligent breach of duty
in the case of warranty promises, if agreed, or
insofar as the scope of application of the Product Liability Act is opened.

In the event of a breach of material contractual obligations, the fulfillment of which is a prerequisite for the proper execution of the contract and compliance with which the contractual partner may regularly rely on (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, the amount of liability shall be limited to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.

Otherwise, claims for damages are excluded.

13. DISPUTE RESOLUTION
The European Commission provides a platform for online dispute resolution (OS), which you can find here [https://ec.europa.eu/consumers/odr/]. Consumers have the possibility to use this platform for the settlement of their disputes. To resolve disputes arising from a contractual relationship with a consumer or whether such a contractual relationship exists at all, we are obliged to participate in dispute resolution proceedings before a consumer arbitration board. The competent body is the Universalschlichtungsstelle des Bundes am Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.universalschlichtungsstelle.de [http://www.universalschlichtungsstelle.de]. We will participate in a dispute resolution procedure before this body.

14. CONCLUSIONS
The validity of the UN Convention on Contracts for the International Sale of Goods is excluded, German law applies.
By placing an order, the General Terms and Conditions of SEVENGRAM GmbH are accepted.
Should any provision of these General Terms and Conditions be invalid, for whatever reason, the validity of the remaining provisions shall remain unaffected.
The invalid provision will be replaced by the relevant legal provision.
If the customer has no general place of jurisdiction in Germany or in another EU member state, the exclusive place of jurisdiction for all disputes arising from this contract is our registered office.